Whether you are contacting the Dot Health Ops Team to get an update on a request, request it as urgent, or make any changes, please make sure to include the following information in your email to ensure the fastest response.
Please include:
Name of the user and institution you are inquiring about
Request ID
All the details of your inquiry
For an update on a request, make sure to check the request status first!
To reach the Dot Health Ops Team, please contact your account manager.