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What do I do if my provider sends me an invoice?
What do I do if my provider sends me an invoice?

Provider sent me an invoice for my records request

Huda Idrees avatar
Written by Huda Idrees
Updated over a week ago

Dot Health is streamlining the process of accessing your own health data. Sometimes, providers we work with to process your health data requests will send you an invoice for this service. Should you receive an invoice from a provider for a request you made through Dot Health, please forward it to care@dothealth.ca and we will take care of it!

We apologize for the confusion and appreciate your patience as we improve this experience for patients and providers alike.

Should you have any questions at any time, we're always here to help. Get in touch!

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