If you visit a family health team or if your healthcare provider operates independently and isn't listed under providers, you can add their name and address the same way you would for an provider. Here's how (using our web application):
1. Log into your Dot Health account on the webapp at my.dothealth.ca.
2. Click on the top right menu bar, and select "Requests".
3. Now you're on the Requests page. Click the purple button "ADD NEW REQUEST".
4. Click the link "Add a new one", and enter your Doctor's name and address.
We are working on this feature for our mobile apps - please stay tuned for an update soon. In the mean time, you can also send us a note at email@example.com with information like your doctor's name, address, and phone number to add to our list of providers.
Once we've added your doctor to our list of providers, you won't need to go through this process again, and will be able to search their name when requesting records.