If your provincial health card number has expired or if you have recently moved and have a different provincial health card number, please let us know!
An up-to-date health card number is essential to request, retrieve, and update your health data.
We are working on a way you can securely update your provincial health insurance numbers directly across the Dot Health web and mobile apps. In the meantime, please give us a call at 1-800-348-0368, to update your information. We will ask you a series of security questions in order to ensure we update the right file, and help update it manually on the our end.
Please note - Dot Health does not allow for multiple health card numbers to be stored per profile at the moment. We are working on a better way of managing this in the future!
Thank you for trusting Dot Health with your health data. Please reach out if you have further questions. You can find us on our in-app chat, give us a call, or email us at firstname.lastname@example.org at any time!