Once you've signed up with Dot Health, we'll ask you to make a profile and provide us with the following information:

  • Email
  • Full name
  • Birthdate
  • Health card number
  • Address

We need this information so that the health institution you're requesting records from can confirm your identify and find your files. 

Your health card number is required for providers to verify requests with your name and birthdate. It's another form of verification to ensure the right records are retrieved. As a result, we only need the number, no need to provide the two letter version code at the end. Those are used for billing purposes, which we do not require.  

We ask for your email so that we can get in touch if needed. We will never send you spam emails or anything that isn't relevant to your account or activity.  

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