Dot Health takes your privacy and security seriously. We've implemented a new identity verification feature that allows us to be sure your health records are in the right hands - yours. 

If you are a new user, you will automatically be sent through the ID verification process during on-boarding. You'll need to have a piece of government-issued ID with a photo (like a drivers license, passport, health card, or provincial photo card) on hand. 

If you are an existing user, you will see a notification asking you to verify your identity. You must verify your identity before requesting a new record.

The process is simple! Follow the prompts on the screen which will ask you to take a photo of your ID, and then confirm that the photo is clear and easy to read. Next, you'll be asked to take a selfie - don't worry about getting glammed up, just make sure the photo is in focus and you're under decent lighting!

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