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Using Dot Health
19 articles in this collection
Written by
Huda Idrees
and
Dot Health Support
Requests
How do I know when my request has been sent?
Written by
Dot Health Support
Updated over a week ago
My records haven't come in - what do I do?
If you have requested your records and haven't received them in over 30 days
Written by
Huda Idrees
Updated over a week ago
What do I do if my provider sends me an invoice?
Provider sent me an invoice for my records request
Written by
Huda Idrees
Updated over a week ago
Providers
Provider types
What kind of providers can I access records from?
Written by
Dot Health Support
Updated over a week ago
Laboratories
Can I request records from LifeLabs or other laboratories?
Written by
Dot Health Support
Updated over a week ago
Clinics within hospitals
Who do I request records from if I've visited a clinic within a hospital? The specific clinic or the hospital?
Written by
Dot Health Support
Updated over a week ago
Family Health Teams
If I visit a family health team, should I make a request for the clinic or the doctor?
Written by
Dot Health Support
Updated over a week ago
Requesting records from doctors
My doctor doesn't work out of a clinic. Can I still request records from them?
Written by
Dot Health Support
Updated over a week ago
Can't find my provider
My provider isn't listed. How can I add it to your list of providers?
Written by
Dot Health Support
Updated over a week ago
Records
Types of records
What kind of records do you store?
Written by
Dot Health Support
Updated over a week ago
Navigating my records
How can I tell which records I have? Is there a way to search for records?
Written by
Dot Health Support
Updated over a week ago
Can I request records older than two years?
I would like to request records exceeding two years
Written by
Dot Health Support
Updated over a week ago
What records look like
What do my records look like before they're posted? What do you do with them after?
Written by
Dot Health Support
Updated over a week ago
Record format
Why do all of my records look different?
Written by
Dot Health Support
Updated over a week ago
Will my records be automatically updated?
How to re-request records and receive updated personal information.
Written by
Dot Health Support
Updated over a week ago
Can I upload records myself?
Uploading already retrieved records.
Written by
Dot Health Support
Updated over a week ago
Downloading records
Can I download my records on web or mobile app?
Written by
Dot Health Support
Updated over a week ago
Deleting records
Can I delete a record or multiple records? How?
Written by
Dot Health Support
Updated over a week ago
Family and Dependents
Family/dependents
Can I get records for my parents? Kids?
Written by
Dot Health Support
Updated over a week ago